"Yeah right.. I'm gonna get my car repaired at a dealership. Huh! Why don't I just flush my money down the toilet?" -George Costanza, Seinfeld da Scene: On a referral from my cousin I found myself at Dave's a few months ago for some routine work and check up... the ol'Explorer had been sitting awhile and I am trying to get it ready for my daughter to start driving. They were quick & efficient, nice folks, seemed to be trustworthy. Big deal for me as I'm no mechanic, if ya told me "you need a new johnston rod installed..." I'd say Ok, go for it. They did mention a few things that might need attention, filed for future reference. da Work: Fast Forward 6 months and after some driving, I noticed some things that worried me safety-wise, for comparison I had the dealer take a look and the quote was about 50% higher than what Lisa had quoted me, so back to Dave's for more. A fair amount of work for a 2000 Explorer with 275K miles and a blue book of maybe 6K? But I'm nostalgic about my 1st new truck, so I'll keep her going as long as I can. Some parts are hard to come by, so they had to make some pivots and fabrication to get things going but she drives smooth, so I'm happy. da Service: A little hiccup in delivery time and pickup, but they made it right with an invoice adjustment... I felt WELL compensated. Things happen, sometime ya just gotta roll with it - in this case working through the issue and keeping communications open & cordial resulted in a reward financially. KUDOS to Dave's ownership/management for the great customer service & professionalism.