Lisa spent quite a bit of time telling me what they'd do to diagnose my suspected clutch issue, then they went ahead and did it. Faster than expected. When I picked up the car I was shown exactly what happened to my clutch and also told what recommended actions should be taken care of soon. She recognized that I couldn't do all of them (for a specific reason) and was fine with my choice and never tried to upsell or push me into doing something that did not make sense. Overall, a great experience and I'll be happy to bring my autos to Dave's Auto Repair in the future.